Miniso Life Style Private Limited, India (“Miniso”, or “we” or “us”) is committed to maintaining robust privacy protections for safeguarding the privacy rights and personal information and data of any person who registers, accesses, or uses the website www.minisoindia.com (“Website”) or the mobile application (“Mobile Application”) that is owned and operated by Miniso or any other Associated Sites including HTML5 Site (“Associated Sites”) as a customer to shop with us or otherwise to explore our products and services and shares personal information and data (“User”) with us.
(1) COLLECTION OF PERSONAL DATA
When you register, access or use our Website/Mobile Application/Associated Sites to explore the range of products and services that we offer including digital and electronic products, household goods, bags and accessories, stationery and gifts, etc (“Products/Services”), and/or shop with us, we collect your Personal Data only after obtaining your express consent in the following manner:
When the User registers, accesses or uses the Website/Mobile Application/Associated Sites, or subscribes to our advertisements, or directly contacts us, or purchases any Product/Service, your Personal Data such as name, date of birth, age, gender, location, contact details, shopping preferences, etc are received and stored by Miniso.
You may, however, choose not to provide certain Personal Data, but in such cases, we may not be able to respond to all your queries and you may also not be able to take advantage of most of our features.
Miniso uses the information that you provide for the purpose of responding to your requests, customizing your future shopping, optimizing your shopping experience, improving our Website/Mobile Application/Associated Sites, and communicating with you.
We automatically receive and store certain types of information including your location, device details and internet protocol (IP) address, when you visit or access our Website/Mobile Application/Associated Sites, or interact with us or purchase our Products/Services. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content.
We may obtain information about you including updated address and contact information from third-party service providers such as carriers, to update our records and to ensure smooth delivery of your next purchase.
We may obtain information regarding the time of your access, the number of visits, start/stop time, time zone, and network connection type (e.g., Wi-Fi, cellular data), cookie information, IP addresses, browser type, internet service provider (ISP), date and time stamp, referring/exit pages, and number of clicks, etc. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking Users’ movement on the Website/Mobile Application/Associated Sites, and gathering demographic information.
（2）CATEGORIES OF PERSONAL DATA
Miniso may receive and collect the following Personal Data from its Users:
Contact information:Name, email address, postal/shipping addresses, phone numbers, personal description and/or photograph in profile/account, etc.
Credentials:Usernames, passwords, and other authentication and security credential information.
Payment information:Credit card, debit card, e-wallet, bank account information, and other payment and redemption information.
Demographic information: Age, gender, profile picture and other demographic information.
Internet or other similar network activity:IP address, browsing history, search and commands history, and other interaction history, or providing information for survey/questionnaire, support ticket, reviews/feedback, etc.
Computer and device information:Details of device, application, browser type and version, browser plug-in type and version, operating system, location or time zone setting.
Cookies information:A cookie is a small amount of data that is sent to your browser and stored on your device. Our web servers will be notified of your visit to our Website/Mobile Application/Associated Sites and in turn we may recognize your visit and the pattern of your usage.
(3) USE OF PERSONAL DATA
We collect and process your Personal Data for the purpose of smooth functioning of the Website/Mobile Application/Associated Sites and to tailor your shopping experience in the following manner:
Measure, support and improve our services: We audit, research and analyze the collected Personal Data regarding registrations, subscriptions, purchases, and paymentsin order to measure User’s interest in our Products and Services, keep you informed about our online and offline offers and updates and further analyze the performance, fix the error, offer support, maintain, protect, and improve our services, develop new services, and to ensure that our technologies function properly.
Comply with legal obligations: We collect, process, store, protect and secure your Personal Data in accordance with the applicable laws and regulations. Your Personal Data may be accessed by the courts, law enforcement and national security authorities in accordance with applicable laws.
Communication: We use your Personal Data to contact with you, to respond to your queries, and to resolve your issues, troubleshoot problems and help promote a safe service.
Advertising: We use your Personal Data to introduce and promote Miniso Products/Services through targeted advertisements or marketing communications on social media, print/electronic media, etc.
Fraud detection and prevention– We identify invalid or incentivized clicks (or ad queries) and protect our Website/Mobile Application/Associated Sites, Users and our partners from fraudulent behavior.
Protection against criminal acts:We use your Personal Data to detect and protect the Website/Mobile Application/Associated Sites against any error, fraud and other criminal activities.
You can manage browser cookies through your browser settings. The 'Help' feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to get notification from browser when you receive a new cookie, how to disable cookies, and when the cookies will expire. If you disable all cookies on your browser, neither we nor third parties will transfer cookies to your browser.
(5) DISCLOSURE OF PERSONAL DATA
We do not sell your Personal Data to third parties. However, we may share your Personal Data to complete a transaction, or to offer better and customized Services that you have requested, or to protect our rights as described below.
Other third parties: We may share your Personal Data with other third parties such as law enforcement or other government agencies, courts, judicial and quasi-judicial authorities, and tribunals, regulatory authorities, auditors and any party appointed to carry out investigations or audits of our activities, by obtaining your express consent or as required under law.
(6) LOCATION OF PERSONAL DATA
(7) SECURITY OF PERSONAL DATA
The security of your Personal Data is very important to us. We apply various technologies and procedures to protect your Personal Data, as follows:
We use secured technologies for processing Personal Data, including but not limited to the use of industry-standard encryption protocol Secure Socket Layer (SSL) while transmitting sensitive information (such as payment information, registration information, or password) over the internet, as per the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as amended thereof.
We limit the collection and process of Personal Data. For people who have access to Personal Data for their work, we deploy access control to ensure that they only have access to necessary information, and they are not allowed to use your Personal Data for any other purposes.
We deploy physical, electronic, technical, procedural and administrative security measures that cover the collection, transmission, storage, processing and disclosure of your Personal Data.
As a User, you are solely responsible to protect your Personal Data and devices from unauthorized use and access.
(8) YOUR RIGHTS TO ACCESS AND CONTROL PERSONAL DATA
You may receive marketing emails or SMS from us. If you want to discontinue receiving such information, you may unsubscribe by clicking on the “Unsubscribe” link found in emails or as instructed by us in the SMS we send to you.
We will introduce some of our Products/Services to you through advertising by email, SMS, WhatsApp, social accounts, etc, that you give to us in accordance with Clause (3) iv). If you do not want to receive the advertisement anymore, you may unsubscribe it through the “Unsubscribe” link found in emails we send to you or as instructed by us by other means.
(9) CHILDREN’S PERSONAL DATA
We do not knowingly solicit or collect Personal Data from children under the age of 18 years. Further, use of our Website/Mobile Application/Associated Sites is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are under the age of 18 years, then you must use the Website/Mobile Application/Associated Sites, application or services under the supervision of your parent or legal guardian. If a child has provided us with Personal Data, the parent or guardian may contact us and choose whether to give us permission. Once the consent or authorization from parents or guardians is granted, we will treat the child’s account as an ordinary account.
(10) RETENTION OF PERSONAL DATA
We retain Personal Data no longer than it is necessary for providing the Products/Services to Users and fulfill your requirement, or for other legitimate purposes such as complying with legal obligations, resolving disputes, and enforcing valid agreements. The actual retention period varies from different categories of Personal Data, due to the different purpose of usage. As per the provisions of the Information Technology Act, 2000 and the Rules thereunder, all computer records or information related to the significant events must be retained for a minimum period of two years or longer depending on specific record retention requirements. We will delete your Personal Data in accordance with applicable laws and regulations.
YOUR ACCEPTANCE OF THESE TERMS:
LIMITATION OF LIABILITY:
Miniso strives to safeguard you from any fraudulent activities and promises to provide full security and secrecy to your Personal Data. However, we urge you to be careful while sharing your Personal Data with any third party claiming to be related to Miniso. Miniso disclaims any and all liabilities towards any such claims that have arisen due to your own negligence or willful misconduct and Miniso takes no responsibility for the same. The User(s) shall keep Miniso indemnified against any claims, liabilities, losses, damage, or other consequences arising out of such negligence or willful misconduct of the User(s).
HOW TO CONTACT US: